Apply for the Patient Partnership Quality Mark and Clinical Management Quality Mark Awards for your clinic.
Patient Partnership Quality Mark (PPQM)
In September 2006, the PPQM was launched as a component of the College’s Safety, Quality, Excellence initiative. The PPQM is awarded to recognise excellence in terms of meeting patient expectations. Practices are required to demonstrate they meet patient expectations in a wide range of areas, as identified by the lay people, including the following:
– Accessibility
– Booking systems and out-of-hours cover
– Cleanliness and safety
– Privacy
– Communication
– Patient education
– Record keeping
– Other forms of care offered
Practices are also invited to explain how they undertake other activities to meet patient expectations in ways not envisaged by the group.
Clinical Management Quality Mark (CMQM)
In 2008/2009 the CMQM was launched to complement the PPQM. The CMQM recognises excellence in terms of operating within a structured and managed clinical environment. Applicants must demonstrate excellence in a range of areas including:
– clinical audit
– risk management
– incident reporting
– outcome measurement
– patient satisfaction
– emergency procedures
– operational policy
Apply: Find all the guidance, terms and application forms for the Quality Mark Awards here. Applications open one per year.
Current Holders: Find current award holder for the awards here: PPQM award holders and CMQM award holders.